BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/Denver BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0700 TZOFFSETTO:-0600 TZNAME:Mountain Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0600 TZOFFSETTO:-0700 TZNAME:Mountain Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Denver:20210929T090000 DTEND;TZID=America/Denver:20210929T160000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:The Little Extras In EXTRAordinary Customer Service DESCRIPTION:Ed Hatch will be instructing via Zoom. The client's confidence is the most precious asset for anyone who "sells" the promise of unique compelling EXTRA-ordinary service. Superb execution of that service CONSISTENTLY is the cornerstone of confidence building and happens only with a FOCUSED PROACTIVE FORWARD THINKING plan. By failing to develop that plan and deliver on that promise you risk losing your clients' confidence\, trust\, repeat business. referrals. EVERYTHING! To insure "the promise" is kept the attendee of this session will: UNDERSTAND the Fundamental Principles of Customer Service CREATE a SPECIFIC 6-Step Client Service "Package" ITEMIZE the SPECIFIC ACTIONS for each step of the "Package" DEVELOP CHECKLISTS to assist in IMPLEMENTATION MEASURE the results DESIGN and FORMAT a CLIENT-FOR-LIFE SERVICE PRO-gram Full Day X-ALT-DESC;FMTTYPE=text/html:
Ed Hatch will be instructing via Zoom. The client&rsquo\;s confidence is the most precious asset for anyone who &ldquo\;sells&rdquo\; the promise of unique &hellip\; compelling &hellip\; EXTRA-ordinary service. Superb execution of that service CONSISTENTLY is the cornerstone of confidence building and happens only with a FOCUSED &ndash\; PROACTIVE &ndash\; FORWARD THINKING plan. By failing to develop that plan and deliver on that promise you risk losing your clients&rsquo\; confidence\, trust\, repeat business. referrals. EVERYTHING! To insure &ldquo\;the promise&rdquo\; is kept the attendee of this session will: UNDERSTAND the Fundamental Principles of Customer Service CREATE a SPECIFIC &hellip\; 6-Step Client Service &ldquo\;Package&rdquo\; ITEMIZE the SPECIFIC ACTIONS &hellip\; for each step of the &ldquo\;Package&rdquo\; DEVELOP CHECKLISTS &hellip\; to assist in IMPLEMENTATION MEASURE the results DESIGN and FORMAT a CLIENT-FOR-LIFE &hellip\; SERVICE PRO-gram Full Day
LOCATION:401 13th Avenue South Great Falls MT 59405 UID:e.2169.370361 SEQUENCE:3 DTSTAMP:20240328T101434Z URL:https://members.gfar.realtor/education-calendar/Details/the-little-extras-in-extraordinary-customer-service-365900?sourceTypeId=Hub END:VEVENT END:VCALENDAR