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The Little Extras In EXTRAordinary Customer Service

The Little Extras In EXTRAordinary Customer Service

Wednesday, September 29, 2021 (9:00 AM - 4:00 PM) (MDT)

Description

Ed Hatch will be instructing in person. The client’s confidence is the most precious asset for anyone who “sells” the promise of unique … compelling … EXTRA-ordinary service. Superb execution of that service CONSISTENTLY is the cornerstone of confidence building and happens only with a FOCUSED – PROACTIVE – FORWARD THINKING plan. By failing to develop that plan and deliver on that promise you risk losing your clients’ confidence, trust, repeat business. referrals. EVERYTHING! To insure “the promise” is kept the attendee of this session will: UNDERSTAND the Fundamental Principles of Customer Service CREATE a SPECIFIC … 6-Step Client Service “Package” ITEMIZE the SPECIFIC ACTIONS … for each step of the “Package” DEVELOP CHECKLISTS … to assist in IMPLEMENTATION MEASURE the results DESIGN and FORMAT a CLIENT-FOR-LIFE … SERVICE PRO-gram Full Day
Pricing

$30 per credit hour

Great Falls Association of Realtors
401 13th Avenue South
Great Falls, MT 59405 United States
Event Contact
Nicole Brubaker
406-453-2752
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Wednesday, September 29, 2021 (9:00 AM - 4:00 PM) (MDT)

7 hours

Categories
Education 2021
Registered Guests
12
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